← Back to Catalog Domain: Applied Psychology, Mental Health & Wellbeing
Employee Assistance Program Coordinator Master the verified competencies in Employee Assistance Program Coordinator as part of the Applied Psychology, Mental Health & Wellbeing domain. This IKON SKILLS™ Micro-Credential is quality assured and recognized internationally.
Assessment
100% AI-Assessed
Coordinate employee assistance services
Coordinate employee assistance services covering access pathways, providers, and confidentiality
Promote assistance program awareness
Promote assistance program awareness covering benefits, access methods, and privacy assurances
Manage assistance provider relationships
Manage assistance provider relationships covering service agreements and quality standards
Coordinate referral pathways
Coordinate referral pathways covering self-referral, manager suggestion, and follow-up protocols
Protect confidentiality boundaries
Protect confidentiality boundaries covering information handling and reporting limits
Support managers in appropriate assistance conversations without overstepping personal boundaries
Support managers in appropriate assistance conversations without overstepping personal boundaries
Coordinate critical incident support
Coordinate critical incident support covering timely response after distressing workplace events
Monitor program utilization
Monitor program utilization covering usage patterns, themes, and service feedback
Coordinate program integration
Coordinate program integration covering wellbeing, safety, and human resource touchpoints
Evaluate assistance program effectiveness
Evaluate assistance program effectiveness covering outcomes, satisfaction, and improvement areas