← Back to Catalog Domain: Aviation & Aerospace Management
Airport Retail & Concessions Manager Master the verified competencies in Airport Retail & Concessions Manager as part of the Aviation & Aerospace Management domain. This IKON SKILLS™ Micro-Credential is quality assured and recognized internationally.
Assessment
100% AI-Assessed
Manage airport concession portfolios
Manage airport concession portfolios covering retail, food and beverage, and services mix
Coordinate concession agreements
Coordinate concession agreements covering terms, revenue models, and performance obligations
Monitor concession performance
Monitor concession performance covering sales, passenger conversion, and revenue per passenger
Manage commercial space allocation
Manage commercial space allocation covering locations, categories, and passenger flows
Coordinate concession standards
Coordinate concession standards covering presentation, service, and operating hours
Manage landside and airside retail requirements
Manage landside and airside retail requirements covering security and delivery logistics
Develop commercial propositions
Develop commercial propositions covering passenger profiles and spending behaviors
Coordinate marketing and promotions
Coordinate marketing and promotions covering campaigns and passenger engagement
Manage concessionaire relationships
Manage concessionaire relationships covering support, reviews, and issue resolution
Plan commercial development
Plan commercial development covering new concepts, renovations, and tender processes